Case study
Highcastle Logistics: A Custom Freight Booking System
Highcastle Logistics needed customers to book freight space against a published weekly loading schedule. Purple Triangle built a custom WordPress freight booking system to do exactly that.
Client Context
Highcastle Logistics is a freight business whose customers need to know when loads leave and how to reserve space. [Add client background: who they serve and when the project ran.]
The Challenge
Standard booking plugins are built for appointments, not freight. Highcastle needed bookings tied to a weekly loading schedule that customers could see before they booked.
Objectives and Strategy
What success needed to look like
- Publish a clear weekly loading schedule customers can check
- Let customers book freight space online against that schedule
- Give the Highcastle team one place to manage bookings
Our approach
Instead of forcing an appointment plugin to handle freight, we scoped and built a custom, white-label freight booking plugin in phases, designed around Highcastle’s own schedule and booking rules.
What We Built
-
Process Mapping
We documented how Highcastle schedules loads and takes bookings.
-
Schedule and Booking Engine
We built the published weekly loading schedule and the booking flow on top of it.
-
Admin Tools
We built admin screens for the team to manage schedules and bookings.
-
Phased Delivery
Each phase was tested and delivered before the next began.
Three Outcomes
A Published Schedule
Customers can see the weekly loading schedule on the website.
Online Freight Booking
Customers book freight space online against that schedule.
One Place to Manage It
The team manages schedules and bookings from the WordPress admin.
Evidence
- 01Weekly Loading ScheduleCustomers see when loads leave.
- 02Book Freight SpaceThey reserve space on a scheduled load.
- 03One Booking ListThe Highcastle team manages every booking in one place.
Client Perspective
[Client testimonial: a short quote from a real client about the result of their project.]
[Client name, title, company]
Lessons and Continuing Work
Freight booking rules are specific to each operator, which is why a custom plugin made more sense than adapting an appointment tool. [Add any continuing work or next phases.]
Next step
Need Something Like This?
Tell us what your business needs. We will reply by email and send a written scope with a fixed price before any work starts.